Shipping & Returns

Shipping & The Promise.

We handle every order with care. Here is everything you need to know about getting your ritual to your doorstep.

Shipping Timeline

Processing: Due to high demand from our recent viral exposure, please allow 2-4 business days for our team to pack and dispatch your order.

Delivery: Once your ritual is with the carrier, US orders typically arrive within 5-7 business days. You will receive a tracking number via email the moment your label is created.

Lost or Stolen Packages

We know how frustrating it is when a package goes missing. If your tracking says "Delivered" but you can't find it, please wait 24 hours as carriers sometimes mark items early. If it still hasn't appeared, email us immediately at support@komplimentskincare.store and we will make it right.

The 30-Day "Glass Skin" Guarantee

We are confident this mask will change your skin. If you don't see a difference after your first few nights, you shouldn't have to pay for it.

Email us within 30 days of delivery for a full refund.
No return shipping required.
Contact Support