Frequently Asked Questions

Think of it as a "preservation chamber" for your skin. Unlike paper masks that dry out in 20 minutes (often pulling moisture out of your skin via reverse osmosis), The Glass Veil™ creates a breathable seal. As the collagen is absorbed by your pores, the mask thins and turns transparent, forcing the active ingredients deep into the dermis where they can't evaporate.

For the full "Glass Skin" transformation, we recommend wearing the mask overnight (6-8 hours). This gives the hydrolyzed collagen time to fully absorb. However, if you are prepping for an event, a minimum of 3-4 hours is required for the mask to turn clear and deliver results.

No. This is the biggest misconception! The mask dries down to a smooth film within 20 minutes. It does not transfer, stick to fabric, or leave residue on your bedding. All the moisture goes into your skin, not your sheets.

Yes, we highly encourage it! The Glass Veil™ is the perfect final step. Apply your favorite toner, essence, and serums first. The mask will act as an occlusive layer, locking those expensive ingredients against your skin and preventing them from evaporating, making them 3x more effective.

The mask is non-comedogenic. We use ultra-low molecular weight collagen (300 Dalton) which penetrates the skin rather than sitting on top and blocking pores. Additionally, the formula contains Niacinamide, which actively helps regulate oil production and calm inflammation.

Not at all. Unlike clay masks that crack or peel-off masks that pull at baby hairs, this is a hydrogel. It stays moist and flexible. In the morning, it gently lifts off in one piece like a second skin, leaving your face dewy and hydrated, not irritated.

Our ingredients are clean and generally considered safe for pregnancy and breastfeeding (no retinols or harsh acids). However, as every pregnancy is different, we always recommend showing our ingredient list to your doctor just to be sure.

We believe your skin will look better after one night. If you don't wake up with a noticeable glow, simply email us at support@komplimentskincare.store within 30 days. We will issue a full refund, no questions asked. You don't even need to return the empty box.

A standard sheet mask evaporates in 20 minutes, offering only temporary surface hydration. The Glass Veil™ provides 8 hours of continuous dermal treatment. One overnight mask delivers the equivalent hydration of 5 standard sheet masks. It is a professional-grade facial in a box.

Due to high viral demand, orders currently take 2-4 business days to process. Once shipped, US orders typically arrive within 5-7 business days. You will receive a tracking link the moment your label is created.